FAQ

Where is your collagen made?

Our collagen and capsule ranges are sourced and manufactured in Ireland and Supplements Made Simple is a Guaranteed Irish brand.

What supplements do you recommend for menopause?
What supplements do you recommend during pregnancy?
What do you recommend for children and teenagers?
What can I take for low mood and fatigue?
What do you recommend for new moms?
What do you recommend for Breastfeeding?
How many collagen sachets should I take per day?
What is the difference between the standard collagen and collagen PLUS?
What is the difference between the standard collagen liquid shots and collagen PLUS liquid shots?
Are your products gluten free?
Is Collagen safe to take during Pregnancy and while Breast Feeding? 
Is there an age limit for collagen?
What age are our Vitamin D & B12 Sprays suitable for?
Do I have to pay customs or import fees on international orders?

Subscription FAQ

A pink smoothie in a tall glass with a straw sits on a tray beside two pink sachets of protein powder, with bowls of strawberries, lemon slices, and a small spoon on a beige tabletop.
How do I cancel my subscription?

Please use the email you used for the subscription to create a Supplements Made Simple Account once complete you can log in and manage your monthly subscription. You can also view your subscription by clicking the magic login link within any email you’ve received about your subscription. Please note that orders cannot be cancelled less than 3 days before the next order date.

How do I manage my subscription?
Do I have to create a Supplements Made Simple account to cancel my subscription?
Will I be charged delivery to receive my subscriptions?
Can I set the frequency of my subscription?
How do I pause my subscription?
How do I skip my next order?
Can I change the product, flavour, or quantity in my subscription?
How do I update my payment method?
How do I update my delivery address?
When will I be charged, and when will my order ship?
Do I get a discount for subscribing?
What happens if my payment fails?
Is there a minimum commitment, and can I cancel any time?
I can't find my subscription confirmation email or login - what do I do?
Can I add a one-time product to my subscription order?