Delivery & Returns
We use DPD for all deliveries within Ireland and mainland UK. Although almost all orders are handled for shipping within 1-2 days of receipt, we will notify you if there is a delay in processing your order. Most orders are delivered the following working day after they are dispatched from our warehouse. Only the UK mainland and Ireland are served by Supplements Made Simple at the moment.
Please be aware that delivery requires a signature.
DPD (www.dpd.ie), our delivery partner, is in charge of on-time delivery of your package. To inform you of the two hour window in which they'll deliver your purchase, they'll text/email you on the details you provided when placing your order.
It's possible that DPD will need to call the number you supplied in order to finish your delivery. Moreover, a signature may be required.
Domestic deliveries within Ireland cost €5.50
Mainland UK deliveries cost €11
You can return unwanted items within 28 days for a refund or replacement.
We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
All returns are evaluated before being processed.
Unless faulty, medicines which have been opened cannot be refunded or exchanged.
For Domestic Returns go to:www.DPD.ie/returns
For returns from UK: contact - email@example.com
Please note that a refund can take up to 14 days to be processed back onto your card by your bank.